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Greetings
This is only our second edition of SchuyWritings, but far from
our last. We hope for many more editions in the future, as Schuyler
House continues to grow; it's our way of staying in touch with
our customers. We've gotten generally good responses from our first
edition (and many thanks to those of you who took the time to return
our customer survey!).
Future editions of SchuyWritings will offer advice, humor, and
even a bit of history. Right now, though, we're just starting this
publication, so I'll talk about something lighthearted but dear
to us: how to pronounce our name.
Our company's name is Schuyler House. Our product is called SchuyLab.
(This publication is called SchuyWritings. You may notice a pattern
here.) In every case, the letters "Schuy-" are pronounced like "sky" -
as in, the big blue sky, sky-high, the sky's the limit. Sky-ler
House. Sky-Lab. Sky-Writings.
Why'd we choose the name? Our Founder, Bill Shipley, is of Dutch
ancestry. His great-great-grandmother's maiden name was Schuyler,
and he liked the sound of it. It's a Dutch word meaning "scholar",
so it seemed appropriate for a company run by medical and engineering
professionals. And the potential for word play was just to good
to pass up.
Tech
Tips
Q: Why doesn't remote printing work?
A: In order for Remote Printing to work the receiving printer
must be loaded with paper, on-line, and plugged into a dedicated
phone line. If your document is not printed on the remote site,
one of the above conditions may not be met or there may be a paper
jam. Call the remote site and have the printer checked. Once the
printer is ready, it is necessary to go to F7/Features > Remote
Print > (select the remote site) > (remove the check from
'Suspend Transmission' > (OK) > (Done) > F10 > F10 > (Quit).
Type 'Online'. This must be done at the station to which the printer
is attached.
Q: While printing a job my printer ran out of paper. I replaced
the paper, why won't it print?
A: If printing is interrupted for any reason (out of paper, paper
jam, etc.) you need to remove the check from the 'Suspend Further
Print' checkbox. Go to F8/Tools > Printer Setup > (remove
check form 'Suspend Further Print') > (OK) > F10 > F10 > (Quit).
Type 'Online'. This must be done at the station to which the printer
is attached.
Q: Why can't I FAX or Remote Print?
A: For successful Fazing or Remote Printing the station with the
modem must be turned on and running SchuyLab.
Q: What else should I know about Remote Print and Remote Fax set-up?
A: When dialing outside your own area code you need to dial '1'
first. The auto-faxing module automatically prefixes a '1' first.
The auto-faxing module automatically prefixes a '1' before a ten
digit phone number (area cod + seven digits) so you don't have
to enter a '1" as part of the Auto-Fax setup. You do have to enter
'1' as part of the Remote Print setup. Also, some phone systems
require you to dial '9' to get an outside line. If you are on that
type of system, enter the prefix '9' through Dialing Access/Prefix
(F8/Tools > Setup > Station Setup > Setup Comm > Comm
4 / Modem > Setup). Do not set the prefix in the Auto Fax setup,
even though it asks for it.
Leasing
101
"If it appreciates in value, buy it.
If it depreciates, lease it."
J. Paul Getty
Small business advisors say equipment leasing often makes good
sense. Why?
- Leasing offers companies the ability to use equipment on highly
flexible terms. Arrangements can be adjusted to the user's unique
business conditions, cash flow, equipment needs, and tax situations.
- Leasing facilitates cash flow management by keeping lines
of credit open and avoiding costly down payments.
- Leasing provides a way to avoid the risk of obsolescence through
the return or upgrade of equipment at the end of the lease term.
- Leasing can be very price competitive in comparison with other
forms of financing.
- Leasing can reduce taxes because leasing costs come out of
before-tax dollars, not after-tac profits. (Note: not all leases
are tax deductible.)
- Leasing allows the lessee to pay for equipment as they use
it today, using tomorrow's dollars to generate income for their
business.
- Lease payments will not change. Variable bank rates frequently
do.
- Leasing allows a business to use their valuable capital as
an investment in other aspects of their operation.
- In lease arrangements the term can be as long as 60 months.
Many banks only lend money short term, usually for 12 to 36 months.
- Leasing programs and procedures are specially designed to
take the red tape out of financing capital equipment for business.
Should you have further questions please don't hesitate to call
Matt Hunt at (800) 706-0266
Help
us Help You
Our Tech Support Crew is available to help you resolve any operational
issues that arise with SchuyLab. During business hours please call
with any problems you encounter. After business hours, however,
our Tech Support Line should only be used for problems that prevent
your performing or receiving rests. Please save any calls regarding
setting up new tests, ordering labels, billing problems, or other
non-critical issues for the following morning. At Schuyler House
we are committed to supporting all SchuyLab users. We look forward
to helping you.
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